CircleBlack has updated how a Risk Partner's risk number displays in CircleBlack.
Previously, the risk score displayed on the household level was always based on all of the accounts in the household. This created issues when Advisors shared some but not all accounts in a household with another Advisor; the risk score would include risk scores for accounts they didn’t manage
Now, the Risk number is based on the Advisor-to-Household relationship. In other words, the Advisor will only see the Risk number based on the accounts they advise in a household. A household's Risk number is no longer shared and instead customized to each Advisors.
For users setup in the Firm or Branch Manager role, there are a few visual changes:
Overview Dashboard – “Household” tile will no longer include a column for Risk number. This is because a Household could have multiple Risk numbers.
Household Dashboard – “Risk” tile removed. This is because a Household could have multiple Risk numbers
New “Advisor Overview” tile in Household dashboard which includes Risk numbers by Advisor associated to the Household
In addition to the Risk numbers, the new “Advisor Overview” tile will display the following for the household by advisor: total assets managed, total number of accounts managed, Actual Risk number, Target Risk number, Financial Planning PoS, and total number of Drifted accounts.
For users set up in the Advisor-level role, there are no visual changes to the dashboards. However, for Advisors who share some but not all accounts in a Household with another Advisor, the Household Risk number will now only reflect the Risk scores of the accounts they manage. Here are the three locations the Advisor should see the updates reflected:
Overview Dashboard – “Household” tile will display Actual Risk in tile and expanded view of tile
Manage a Household List will display Actual Risk in table
Household Dashboard (reached by clicking on specific Household name in “Household” tile or Household List) will display Actual Risk and Target Risk in “Risk” tile
Please note that when you drill into an account, you will continue to see the account’s Actual Risk number.
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